Shipping & Returns
Shipping Policy
Artwork shipped within the US sized 5x7"-9x12" ships through USPS Priority. Work sized 18x24" or canvas is shipped via UPS Ground. Originals are insured. Please allow for up to two weeks for your artwork to be varnished, dried and shipped. I am a one-woman shop and do my best to get all orders out as timely as possible--that being said, if you need artwork to you within a specific time frame please reach out directly.
Please allow for up to two weeks for printing and delivery of archival prints. You will be notified if your original piece requires extended drying time before shipping.
International orders are shipped only through DHL with all shipping fees and additional duties and taxes to be paid by recipient-you must directly message us about these orders and include your full name, international phone number and address to have shipping quoted effectively.
Return & Exchange Policy
There are no returns on artwork or prints. If your shipment arrives damaged photos must be submitted within 24 hours so a claim may be filed promptly with USPS. Lindsey Crafter is not liable for artwork damaged during framing. Please contact us for artwork repair should you require it. Additionally, should you have any questions about your order please send us an email!
Missing Orders
All orders are shipped via USPS Priority. Please allow for two weeks processing for archival print fulfillment. Originals usually arrive in 3-5 business days. After that time if your order is still missing please view your attached tracking number. If your item is marked as "delivered" please send us an email to file a claim with USPS. Lindsey Crafter is not liable for stolen packages.
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